JMM Muar CNY Cookies

I ordered JMM Muar pineapple tarts, medium size bottle, through my group buy host. Now they said they could not fulfil the medium size bottle, can only do small size bottle. My host shared that since December, when orders were placed, she's been waiting for slot for this item. Initially supplier say they still can take, but host updated just now that she received update that they can't produce anymore for this, citing partly due to MCO staff issue.

Ok, I can understand the MCO that probably affects their production but a company with good customer service would offer some form of compensation or thank you in kind like thank you for your support & sorry to disappoint you, we would like to offer you something in return should you decide to remain your order & change to the small size, instead of just plainly put it small or refund no choice. Attitude matters too! It's like they 吊起来卖！

Hopefully next year can go back JB to shop for cny goodies again! People who want to order their cookies in future, just take note that they can reject your order after taking in and return to say later change to a smaller size or refund, no choice...